Shipping policy

Orders are carefully prepared and shipped worldwide within 7–12 business days.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Please note that shipping times may vary slightly during high-demand periods or due to customs processing in certain countries.

Étoile des Dunes is not responsible for delays caused by carriers, customs, or circumstances outside our control.

If you have any questions regarding your order, please contact us at etoiledesdunes.store@outlook.com.